You should submit a support issue to Atlassian here: https://support.atlassian.com/contact/ they will be able to look at your account and see what is going on. This is the community forum and all we can do is escalate posting or do our best to help resolve an issue. Unfortunately this issue someone at Atlassian will have to look at your account. Let me know if you have any issue submitting a support ticket.
Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...
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