Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there any way to set up project automation to reference CSV files?

We're using automation to streamline certain processes, and it would be really helpful to be able to define and maintain aspects of project automation in a config file.

Some examples:

  • When a certain field is edited, look up the new value in a CSV file and assign the issue to a particular user (e.g. if the Customer is A, B, or C, assign to user 1; if the Customer is D, E, or F, assign to user 2).
  • When an issue is created, compare the Summary to a list of strings in a CSV file. If a match is found, set a certain field to the associated value (e.g. if the Summary contains string A1 and string A2, set Components field to A; if the Summary contains strings B1 and B2, set Components field to B).

Has anyone found a solution for doing this or something similar? Currently we're using a rule with a manually-maintained If/Then block for the first scenario, which presents logistical challenges, and are using manual updates for the second scenario.

1 answer

Hi @Kendra Pendolino 

I do not believe you can directly access a CSV file that way...

You are using Jira Server/Data Center, correct?  And, are you trying this with Automation for Jira (A4J) rules?

If that is correct, the two options I can think of are:

Kind regards,
Bill

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

142 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you