Is there any way to get Bitbucket issues into Jira Cloud?

[gingergee]

My team is finally upgrading from tracking issues in Bitbucket to using Jira Cloud. However, I can't find any way to import the tickets.

Documentation says that you can manually munge the Bitbucket issue export json (https://confluence.atlassian.com/adminjiracloud/importing-data-from-bitbucket-935384618.html), but per this bug (https://jira.atlassian.com/browse/JRACLOUD-67311) that doesn't work.

So I attempted to use the workaround:

"Download and install a test JIRA Server (latest release) locally. Use the native BB importer to import the issues in there. Follow the steps in below KB to merge the 2 instances together (since you only have 1 Cloud instance you can skip step #1 of the KB):

• https://confluence.atlassian.com/jirakb/how-to-merge-two-different-jira-cloud-applications-together-779160767.html"

I installed Jira Server 8.4, which doesn't have the native importers. 

So I installed Jira Server 8.3 and attempted to use the Bitbucket importer, but it failed with an OAuth error.

org.scribe.exceptions.OAuthConnectionException: There was a problem while creating a connection to the remote service.

org.scribe.exceptions.OAuthConnectionException: There was a problem while creating a connection to the remote service.
	at org.scribe.model.SalOAuthRequest.sendViaSal(SalOAuthRequest.java:31) [?:?]
	at com.atlassian.jira.plugins.importer.bitbucket.BitbucketImporterClient.loadCurrentUserData(BitbucketImporterClient.java:125) [?:?]
	at com.atlassian.jira.plugins.importer.bitbucket.web.ReceiveOauthCodePage.doDefault(ReceiveOauthCodePage.java:60) [?:?]

https://community.atlassian.com/t5/Jira-Software-questions/JIRA-Server-8-2-2-Bitbucket-import-is-not-working/qaq-p/1122045

Is there any way to import Bitbucket issues into Jira Cloud?

[Dario B · Accepted solution]

UPDATE: 

JRACLOUD-67311 - Ability to Import Bitbucket Issues into JIRA in JSON has been fixed.

Now you can easily export issues from Bitbucket and import into Jira as explained in:

• Export issue data to Jira Cloud

Cheers,
Dario

[jseberg]

No API integration? Are you kidding? Zapier does better than you, and Bitbucket and Jira is one company. That must be a joke...

[Dario B]

Hi @jseberg ,

I am not really sure what you are looking for since it does not look like you are asking any question here.

However, if you are looking for a way to integrate Jira and Bitbucket, you should check below documentation:

• Integrate Bitbucket and Jira

If you are looking for a way to automatically import all the already existing Bitbucket issues into Jira, then you should check the already provided documentation:

• Export issue data to Jira Cloud
  

  Steps

  1. Choose a repository and select Repository Settings.

  2. On the left navigation panel select Import & export, which is located under ISSUES.

  3. Click Start migration.

  4. Choose the Jira site where you want to create a new project or create a new site. When you’re ready, click Continue.

  5. Enter the project name and key, then click Migrate issues.

If you are looking for anything else, please provide more details.

[Dario B]

Hi @gingergee ,

You are correct, due to [JRASERVER-69595] Unable to import Bitbucket issues into Jira Server using the external system import the previous workaround to import Bitbucket Cloud issues into Jira Cloud does not work anymore. 

Therefore, I have updated the workaround section of [JRACLOUD-67311] Ability to Import Bitbucket Issues into JIRA in JSON as it follows:

 [...]

1. Install a staging Jira Server using the latest 7.12 release available for download (7.12.3)
2. Use external system import to import the issues from Bitbucket Cloud into Jira Server
3. Once the issue are imported, depending on your needs, you can either:
   • Export the issues to CSV and import them in Jira Cloud. See Importing data from CSV and Creating issues using the CSV importer for details.
   • Upgrade Jira to latest 7.13 version then use the Jira Cloud Migration Assistant to import the issues in Cloud (Still EAP. Only available to customers that ask for it at the moment. For details see: About the Jira Cloud Migration Assistant early access program
   • Upgrade to a more recent Jira version (or latest) and follow the steps in the KB Merge multiple instances of Jira Cloud as explained in previous workaround.

Finally, we have discussed this issue internally and the Bitbucket Cloud team is now taking this into account (for the moment it has been added to the long term backlog, no ETA yet):

• [BCLOUD-19617] Cannot migrate Bitbucket Issues to Jira using exporter/importer

Please vote for the above bug ticket and set yourself as a watcher so that you will be notified in case of any update/progress. The bug will be addressed according to the Atlassian Cloud bug fixing policy.

Cheers,
Dario