We understand that migrating from Jira Server to Jira Cloud can be daunting and difficult. Many of you have also asked for an easier way to move single projects from server to cloud. The Jira Cloud Migration Assistant will make it easier to move from server to cloud in a way that best suits you.
The migration assistant is currently in development and soon we will be looking for people to participate in a trial. The Jira Cloud Migration Assistant early access program will allow you to try an early version of the Jira Cloud Migration Assistant prior to the official release.
The goal of this program is to allow you to test and benefit from new features in advance and provide us with some useful feedback as we continue to build this tool.
The early version of the migration assistant is not a full release and will not have full features. The trial of the Jira Cloud Migration Assistant is most suitable for people who are planning to:
perform a Jira Core or Jira Software migration from server to cloud in October/November 2019
migrate individual projects from server into a new or existing cloud site using CSV
After submitting the form, you’ll be contacted if your migration plans match our program criteria and we have available spots.
Once the Jira Cloud Migration Assistant is available, we'll contact eligible customers via a Jira ticket at getsupport.atlassian.com with instructions on how to use it.
We will be asking for feedback from all participants in the early access program. This feedback will help us improve the migration assistant for all customers and will help us understand your needs.
You can give us feedback through the same Jira ticket that the support team will assign to you for this program.
We’re looking for feedback on:
Whether the experience worked for you, including any bugs or issues
What documentation or information you need to use the tool
What was helpful and easy
What was difficult or just didn’t work
When you use the early access version of the Jira Cloud Migration Assistant, most of your project data will be migrated. However, this is not a full release of the tool, so there may be some things that don’t get copied over. The table below outlines what will be migrated and what won’t.
The early access program will be suitable for you, if most of the data you need to migrate is in the first column.
Items that aren’t migrated may be included in future versions of the migration assistant.
|Data that is migrated||Data that isn’t migrated|
Issues - basic fields only
Users and groups
Users and groups will be migrated each time*. In the tool, you will have an option to choose whether you want to give your users Jira access or not.
Jira Software fields
Jira Software boards
Jira global entities
App data - No app data is migrated
*More information about how users and groups are migrated will be given to participants of the program.
It’s important to be prepared for your migration. Many of the steps in our Jira migration planning guide are still relevant even when using the early access version of the Jira Cloud Migration Assistant. You will also find other relevant information on our Jira migration resources page.
If selected for the early access program, you’ll also be given a step-by-step guide for migrating projects with the Jira Cloud Migration Assistant.
If you have questions throughout the process you’ll be able to ask them in a private Atlassian Community group specifically for this early access program.
You will also be able to contact support at any time through your Jira support ticket.