Is there a way to automatically update the status of the linked issue?

IT Admin March 3, 2024

Is there a way to automatically update the status of the linked issue when the status of the original issue is updated?

For example, if ticket IT-1 is linked to ticket IT-2, when IT-1's status is marked as resolved, can we ensure that IT-2's status automatically mirrors IT-1's status? Similarly, if IT-2's status is marked as resolved, can we ensure that IT-1's status automatically matches IT-2's status?

Screenshot 2024-03-04 111120.png

2 answers

1 vote
Emily _ DevSamurai
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 3, 2024

Hi there,

Yes this is possible if you set up a Jira automation rule for it. Here are some documents you may refer to:

I hope this will help!

IT Admin March 3, 2024

Could you please assist me in automation how to do it?

0 votes
Dexter de Vera
Rising Star
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March 3, 2024

Hi @IT Admin 

You can create Jira Automation like this:

Go to Project Automation then create new rule. ff the step below:

When: Issue transitioned

* FROM' and 'TO' if you have specific status (leave it blank if you want to execute the automation in all status changes)

 

IF: Related issues condition:

Related issues : Linked Issue

* Link types : duplicate (base on the example)

* Condition: Are presented

 

FOR EACH: Branch rule/related issues

* Type of  related issues: Linked Issues

Link types : duplicate

 

THEN: Transition issue

*Destination status: Copy from trigger issue

 

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