I tried to add someone to the Administrator group and I get the error message
Unable to add that user to a group.
You've reached the max number of users for your plan.
There are plenty of user licenses. Is there a limit on the number of admins? I could not this in the documentation.
Is this a pre-existing user or a brand new user to your JIRA Cloud instance?
I found two posts that reference the error message that had different solutions.
led me to this page that mentions an overall limit to the number of licensed user being 10,000.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events