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I know that it is possible to set a default for the description field for a team-managed project but I was wondering if it was possible for a company-managed project.
I know that there are ways to input text after a ticket is created using automation. This is not a solution that works in this case.
I would like to be able to click on create and for text to appear in the description.
We are using a third-party solution at the moment but would like to know if this possible natively within Jira.
There's no way to do this in Jira Cloud. The closest thing you can do is create a new custom field that has a default value in it. And then either replace the Description field or add the new field near the top and the Description towards the bottom.
Take a look at this post where the user found a way to pre-fill a custom Description field, to appear during the Create Issue process, and then copy that prefilled text to the system-defined Description field.