Is it possible to set a default value for the description field for a company-managed project?

[Peter Yoon]

I know that it is possible to set a default for the description field for a team-managed project but I was wondering if it was possible for a company-managed project.

I know that there are ways to input text after a ticket is created using automation. This is not a solution that works in this case.

I would like to be able to click on create and for text to appear in the description.
We are using a third-party solution at the moment but would like to know if this possible natively within Jira.

Thank you.

[Trudy Claspill · Accepted solution]

Take a look at this post where the user found a way to pre-fill a custom Description field, to appear during the Create Issue process, and then copy that prefilled text to the system-defined Description field.

https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-create-a-template-for-issue-description/qaq-p/1041636

[John Funk · Accepted solution]

Hi Peter,

There's no way to do this in Jira Cloud. The closest thing you can do is create a new custom field that has a default value in it. And then either replace the Description field or add the new field near the top and the Description towards the bottom.