I know that it is possible to set a default for the description field for a team-managed project but I was wondering if it was possible for a company-managed project.
I know that there are ways to input text after a ticket is created using automation. This is not a solution that works in this case.
I would like to be able to click on create and for text to appear in the description.
We are using a third-party solution at the moment but would like to know if this possible natively within Jira.
Take a look at this post where the user found a way to pre-fill a custom Description field, to appear during the Create Issue process, and then copy that prefilled text to the system-defined Description field.
There's no way to do this in Jira Cloud. The closest thing you can do is create a new custom field that has a default value in it. And then either replace the Description field or add the new field near the top and the Description towards the bottom.
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