Is it possible to make a link to a resolved issue?

AAntipovskiy September 3, 2020

When I am trying to make a link to already existing issues only open issues appear in a search field.

But I want to link an issue to a closed/resolved one. Is it possible?

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 3, 2020

Hi @AAntipovskiy  - Welcome to the Atlassian Community!

Yes, you can link them. Just type in the key for the issue you want to link it to. If you have further problems, then try going the other direction - start with the completed issue and link it to the first issue. 

AAntipovskiy September 3, 2020

Thanks for your reply - yes the problem is that when i am searching for an issue by text it shows only open issues by default.  is there a way to modify search limitations?

The trick with linking from the closed issue to an open works fine but I am not sure that it is convenient for users.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 3, 2020

Can you give the exact steps you are using? Because I am not having the problem with seeing Resolved issues to link to. 

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 3, 2020

correct. you will need to enter the full key. for example if I wish to link to test-97 which is Done to test-96 which is open, test-97 will not show in the auto-complete results. But if I enter test-97 and complete the link it will find it.

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Mark Injerd November 5, 2020

This is one of the most annoying issues I have with Jira right now because I often link to related issues that I remember solving, since they may have information that would help solve a new similar issue. I have to go into advanced issue search to find the exact key for the issue I want to link, which is inconvenient. I would love for an option to search everything when linking issues.

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Raihan S May 1, 2022

Totally agreed

Like Alex Li likes this
Kevin Off December 22, 2022

Reviving an old thread here. Has anyone found a solution to this?

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 22, 2022

Hi @Kevin Off , the process for linking to Done issues remains the same.

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0 votes
Madison McBay February 21, 2024

Still seeing this behviour and it's still super annoying

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