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Is it possible to include Activity in email template?

AP
AP
February 27, 2021

Hello,

 

Is it possible to include all ticket Activity in email template? Or something similar,

when mention or comment happens in ticket, in email it will include all previous history,  like description and comments ?

 

 

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G subramanyam
G subramanyam
Community Champion
July 2, 2021

Hi @AP welcome to the Atlassian community.

Quite interesting question. I believe their must be an option to customize your email body and this link should give you the steps.

Stay safe and stay healthy.

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