Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it possible to get the user agent info for Issue

My client wants to know info about the browser the user has opened a request in.

I have tried many thing but was no where able to retrieve the user agent info from the issue

tried API and other things .

 

Is there a way it can  be done?

 

If not ,  Is there any alternative ? 

1 answer

0 votes
Simeon Ross Atlassian Team Feb 14, 2021

Hi @faisal uddin,

As far as I am aware, this information isn't available out of the box. What did you want to use it for?

My suggestion would be to look at addons in the marketplace to see if any of them can provide it where you need it.

Cheers,

Simeon.

I need the info about the user agent to determine the issue is opened in which browser so as to see the most used browser . Is there any way i can get the info , i am using script runner are there any available classes in the developer api doc which helps me fetch this data .

@Simeon Ross anything you could help with 

 

Simeon Ross Atlassian Team Feb 17, 2021

You'll need to reach out to the ScriptRunner folks I'm afraid mate. I can't help any further.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,142 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you