We are using ServiceRocket to connect Jira issues to Salesforce on a trial basis. We have two Salesforce users and 60 Jira users. ServiceRocket's pricing is based on Jira users.
Has anyone worked with Jira and/or ServiceRocket to only pay for the Salesforce users?
Hi @Jan DeFalco
Please allow me to help you with your question.
Sadly, the plugin licensing is tied to your Jira user tier.
More information about that can be found here Purchasing & Licensing FAQ.
Don't forget that you can always find us on our chat and then the "Chat with us" option.
Thanks & Regards,
ServiceRocket Apps Support
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