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Is Jira Software(Cloud) Test environment is Paid? or free

JIRA_Payment_Development and Test environment.JPG

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Answer accepted

It has a month of Free Trial version after which it is billed - similar like jira software  on-prem licensing.

OK but currently we are using Jira Software (cloud) for 50 users and its paid.

We want to have similarly a separate Jira Test Instance created (i.e) Replicating the Jira Production instance.


So is this Paid or free? 

I would suggest you raise a Ticket to Atlassian on this with Billing as the issue.

When on-prem , a developers' license can be used but I am not sure about a Test/DEV Licensing on Atlassian Cloud.

ok can you give me the mail address to reach them ? or can i ask my question here. ?


please advise me here.

As you are already a paid account holder , please raise a ticket using the below support link ; 

This is a community page - pretty active one , yet it is a community page and we all help each other based on how much we know :-)

Using the support page can help you get a much better and streamlined support as you are already a customer to Atlassian.

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Answer accepted
Jack Community Leader Nov 25, 2019

@Venkata Rajanna Velichety , if you want a mirror of your production it would be a paid situation. Atlassian recently added a free version of cloud but it does have some limitations. Please review here 

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