Internal error when evaluating External User Security policy.

Bikash Panigrahi (Litun)
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March 5, 2024

Hi, I am getting the below error while accessing JIRA.

 

500

Internal error when evaluating External User Security policy. https://support.atlassian.com/security-and-access-policies/docs/understand-external-user-security/

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2024

Hey Bikash,

 

Some of our customers reported this error. This was an intermittent error and was fixed by our backend teams yesterday.

 

Thanks,

Karan

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