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Integration Method

Hi Team, 

Jira Software only supports API integration method ?, Is it possible to pass as parameters via screen popup through HTTPS?

King Regards

1 answer

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Thomas Deiler Community Leader May 06, 2021

Dear @Roman Rodriguez ,

welcome to the community.

Can you let us know, what you want to achieve? The use case?

So long

Thomas

Hi Thomas, 

I need to integrate email, webchat and whatsapp channels to Jira Software so that upon request a ticket is automatically opened.
For the voice channel I already have it integrated via API. But I need to know if instead of using JS REST APIs I can pass as parameters via screen popup via HTTPS

Regards

Thomas Deiler Community Leader May 06, 2021

Dear @Roman Rodriguez ,

you mean passing argument with JS. For sure possible. There was once the possibility to add custom JS code over hidden custom fields. I don't know if that still works.

It seems that you have strong coding skills. So I recommend to write your own app/plugin with Atlassian's SDK. Then you can safely add whatever you need.

So long

Thomas

PLEASE....Could you tell me if instead of using JS REST APIs I can pass as parameters via screen popup via HTTPS?

Regards

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