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Insight User attribute shows JIRAUSERXXXXX instead of user name

Viktor Kuzmychov
Contributor
September 30, 2020

Not always, but for some usersgroovy script with getObjectAttributeValueBeans returns

[22107005(JIRAUSER22695)]

 And then I can't find the right user. 

For some users it works fine though. Can't define dependency here.

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Niranjan
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September 30, 2020

@Viktor Kuzmychov - These are user keys. You get that when usernames are renamed.

Viktor Kuzmychov
Contributor
September 30, 2020

yep, you're right. was able to use it by 

getUserByKeyEvenWhenUnknown

instead of 

getUserByName
Vinay Poosa
Contributor
February 19, 2021

how can we fix this name to original names