I'm trying to automatically increment a counter when a card issue passes through a specific transition.
After my QA team testing procedure, the issue can pass through "test rejected" transition and i would like to count every time it happens for the same issue (Counting rework).I think about a custom field counting it.
Does anyone have some suggestion dealing with this without plugins (or using only automation for JIRA)? Maybe a different approach?
Thank you for reaching out.
Per your description, I understand you would like to increment a custom field by 1 every time you transition your issue to a specific status. Is that correct?
You can definitely create a custom number field and use an automation rule to properly increment the field when a specific transition occurs. These would be the steps:
For more details about the instruction provided and how to handle numerical values with Jira automation, check the documentation below:
Let us know if this information helps.
For anyone else that has the issue of only incrementing to 1 and not beyond.
I'd originally gone with the name of the field in the automation e.g. DaysInCurrentStatus for the field "Days In Current Status". Switching this to use the customfieldID resolved the problem.
Issue details are viewable via a link like below:
Apologies I did write a response to this but my browser clearly decided no!
Your instance details will be visible in the URL when you are on any Jira page. If you worked at ACME for example it would be:
Issue key is just the Jira number reference for one of your issues that you want to view the underlying details (such as the custom field ID for your custom field you want to increment. So if you have a project for "Road Runner Traps" you might see an issue id:
Hopefully that all makes sense and gives you a couple of more tools to aid in automating processes in Jira.
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