It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Increase JIRA users count without increasing Agile user count

How can an increase the numbers of users in my JIRA On Demand account without also increasing the number of users in JIRA Agile? I have several internal reporters that need to be able to report and track issues, but don't need access to the Agile pieces. When I go into my.atlassian.comto increase the JIRA user count, it is also adding users to the Agile licensing.

FWIW, I think it is kind of outrageous that I have to have a JIRA license for a user to be able to create an issue and then be able to interact with that issue down the road. Very crappy model, and really makes me question the decision I made to move forward with this product.

1 answer

0 votes

JIRA Agile is an add-on for JIRA and as such, both must match in license type and user tier in order to be compatible. The add-on does not store any data, but simply displays information from the stand-alone product in a different interface. There is no separate user management or permission scheme for the add-on, both are dominated by the stand-alone product.

Awesome. I guess I should probably start looking for another solution before we get too far down this rabbit hole. Too bad too cause JIRA seems like it is an aweome product.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Early Access: If you use Jenkins and Jira Software Cloud, you need to read this!

The Jira Software Cloud Team has been busy working on a simple, secure, and reliable way to integrate your build and deployment information from Jenkins with Jira Software Cloud. This means you don’t...

703 views 0 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you