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Incorrect application link address

lanweifeng
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October 13, 2020

I want to link jira to bitbuckjet, the link is created, but jira address is error.

I installed jira and bitbucket in 192.168.214.112, through nginx I can sucess Visit the web site。

jira: http://192.168.214.112:7070/jira

bitbucket: http://192.168.214.112:7070/bitbucket

bitbucket-link-jira.pngjira-link-bitbucket.png

That seems right until I login my account and authentication bitbucket。

auth-bitbucket-no-user.png

Notice the IP address shown in the figure,the IP address 192.168.214.112 is still correct。Then I choosed ‘Allow’, go to My account Authorized applications in bitbucket, I got this page:

error-jira-ip.pngthe jira IP is change to 192.168.214.111???

Why not correct ip 192.168.214.112???

It's important to note: In the early days, I installed lower jira version in 192.168.214.111,but I am sure I uninstalled the jira which installed in 192.168.214.111.

So, What should I do????

 

 

 

 

 

1 answer

0 votes
Fabian Lim
Community Champion
December 26, 2021

Hi @lanweifeng

Please refer to the application troubleshotting guide.  Hopefully it can help you figure out the issues: https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html

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