Incorrect URL for avatar images after base URL changed

Dave Trombley January 16, 2018

I installed JIRA on http://jira.<my-domain>.com/ and it worked properly.   I then added a reverse proxy with SSL termination, and the new url was https://jira.<my-domain>.com.

I changed the server.xml file to include the correct secure, proxyPort, and scheme values.   I changed the base url in the JIRA system configuration.   I re-indexed fully.

Now the avatars are still broken, with URLs like:

http://jira.<my-domain>.com:443/secure/useravatar?size=small&ownerId=dtrombley&avatarId=10501

I expect these to be:

https://jira.<my-domain>.com/secure/useravatar?size=small&ownerId=dtrombley&avatarId=10501

and they should be, if the links are being generated correctly respecting the connector scheme.  But, they are not.

Everything else works just fine - I'm getting the insecure content warnings and broken image links /only/ for these avatar images.

How can I fix this? 

1 answer

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 17, 2018

Hi Dave,

  • What is your baseURL?
  • Do you get any gadget warnings?

As long as your baseURL is correct you'll need to look at your proxy settings.  Take a look at the Community post Solved: Wrong Avatar URL for some ideas and let me know.

Cheers,

Branden

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