wrong avatar url

Hello, I have a problem with the avatar display. See screenshot. 

the url for jira is https://jira.mysite.com/ but jira is trying to load the avatar over http http://jira.mysite.com. I checked the base url of jira and it is configured correctly to https://jira.mysite.com/. Here is my jira server setup

internet --> modem/router[port mapping 443] ---> nginx server with reverseproxy ---> jira server [running op port 8080].

Any help is appreciated

image.png

1 answer

1 accepted

2 votes
Jeremy Mooiman Community Champion Sep 05, 2017

Dear Jinxi,

What have you entered in your server.XML? Did you enter a HTTPS redirect port and such?

Friendly Regards,

Jeremy Mooiman

This is my config in server.xml

 

<Connector port="8080"

                  maxThreads="150"
                  minSpareThreads="25"
                  connectionTimeout="20000"

                  enableLookups="false"
                  maxHttpHeaderSize="8192"
                  protocol="HTTP/1.1"
                  useBodyEncodingForURI="true"
                  redirectPort="8443"
                  acceptCount="100"
                  disableUploadTimeout="true"
                  bindOnInit="false"/>

Dear Jinxi,

You should add the scheme and such;

scheme="https"
proxyName="yoursite.example.com"
proxyPort="443"

So;

<Connector port="8080"

                  maxThreads="150"
                  minSpareThreads="25"
                  connectionTimeout="20000"

                  scheme="https"
                  proxyName="yoursite.example.com"
                  proxyPort="443"

                  enableLookups="false"
                  maxHttpHeaderSize="8192"
                  protocol="HTTP/1.1"
                  useBodyEncodingForURI="true"
                  redirectPort="8443"
                  acceptCount="100"
                  disableUploadTimeout="true"
                  bindOnInit="false"/>

Friendly Regards,

Jeremy Mooiman

that solved the issue. Thank you! :-) :-) :-) :-)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot