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I have a problem accessing Jira

Michael Bagisha Bumba
Michael Bagisha Bumba May 17, 2021

I'm having trouble accessing Jira. I can access but I do not see any projects, or any tasks. I have reviewed and my user has not been unsubscribed and I am in all the groups in which I have to be. I have tried both in Chrome, Opera, Mozilla ...

 

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Nic Brough _Adaptavist_
Nic Brough _Adaptavist_ Community Leader May 17, 2021

If no projects or issues appear for you, then it's likely that you have not got permission to see them.

Check the project settings (as an admin, you should be able to get into the admin for projects, even the ones you can't see) - look at the users and roles if the projects are team-managed, and the permissions (specifically "browse project") for company-managed projects

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Jira Software
Jira Software
DEPLOYMENT TYPE
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Site Admin
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Molly Bronstein
Molly Bronstein
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

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