I am unable to clone a story.

[Marina Ivanova]

Dear Team,

I hope you are all well.
I have a task to clone the following story however, I do not see the option clone.
https://jsw.ibm.com/browse/SCSIT-4194

Please advise how I shall clone the story and modify it.

Thank you,

[Vedant Kulkarni]

@Marina Ivanova , there may be many causes behind this behavior because the information is insufficient. Could you please provide the details such as 

• whether you are using Jira cloud/Jira on-premises(server or data center)?
• share the snapshot if possible

[Marina Ivanova]

Hi @Vedant Kulkarni ,

I use Jira@IBM and access it through this link: https://jsw.ibm.com/browse/SCSIT-4194

I want to open a case related to a procedure that I perform every week.
I am sending an excel table with names of engineers to the ECI team. And they upload it to the system in a way that updates the system of our client Teradata (SNOW).
ECI Yakipa wants us to automate this process.
Is this possible?
As I was advised first to clone this story.
I see that the story was cloned before:

[Marina Ivanova]

Example:

[Marina Ivanova]

@Vedant Kulkarni 

Any suggestions? 

[Vedant Kulkarni]

@Marina Ivanova one way, if REST Endpoints are available at the other ends, then you can call the endpoints from Jira by passing the required details. To achieve this you will require an add-on like Scriptrunner for Jira

But I didn't understand the relationship between cloning the story and sending the excel data to other teams. Please elaborate.

[Dave Mathijs]

Hi @Marina Ivanova welcome to the Atlassian Community!

Jira doesn't have a Clone permission, only a Create permission.

Are you able to create issues in that project? Can you confirm that there is no jira.permission.create property set in the first status of the workflow?

[Marina Ivanova]

Hi @Dave Mathijs 

I see that there is a clone option.

I want to open a case related to a procedure that I perform every week.
I am sending an excel table with names of engineers to the ECI team. And they upload it to the system in a way that updates the system of our client Teradata (SNOW).
ECI Yakipa wants us to automate this process.
Is this possible?
As I was advised first to clone this story.

[Marina Ivanova]

@Dave Mathijs 
Any suggestions?

[Dave Mathijs]

Which app is being used to synchronise Jira issues with the external system?