I am not receiving verification emails from jira, it might be in suppression list

Sunil Giri June 21, 2023


I was just given a new email address sunil.giri@juneidi.com . It seem I received jira invitation during the mail configuration process, now I can't receive any emails from jira. Please remove the email from suppression list. thanks.

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Trudy Claspill
Community Leader
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June 21, 2023

Hello @Sunil Giri 

Welcome to the Atlassian community.

You have indicated that you are using a Standard product plan, which is a paid subscription. In that case the correct way to address this is to ask your Jira Administrator to open a support case directly with Atlassian support to resolve this:


Flimzo March 23, 2024

I am unable to get any help with this on my other account mahmoud@pineappeal.com  - I posted a similar question about a month ago and didn't get any help. I need this account  (mahmoud@pineappeal.com) removed from your suppression list, so that I can log into my bitbucket account. I can't even raise a support ticket using that account, because I need to be logged in with that account - and my issue is that I can't get emails from you for verification so that I can login. It's the chicken or the egg.

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