We have migrated from Jira software to the cloud, but we meet a problem:
1.we have a custom field 'QA assignee' that type is search the user/group, it's working in Jira software
2. After migration to the Jira cloud, some projects can't use the custom field 'QA assignee' (with a locked icon, ), but some projects can use this custom field
Hi @Steven Zhang ,
Can you please share a screenshot? I was reading this article (https://support.atlassian.com/jira-cloud-administration/docs/what-are-locked-custom-fields/) and wonder if those custom fields are linked to a 3rd party plugin. Thanks
could you please also attach a screenshot from custom field overview? Probably this gives a hint how the field is configured in detail - and at least it will tell the type.
Here an example of my instance:
You get there when pressing the dot (.) and typing Custom Fields.
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