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How to trigger automation action if comment contains user mention (@mention)?


I try to trigger a notification only when a comment does (or does not) contain a @mention.

What I tried so far:


Unfortunately, this does not work.

Any ideas?



3 answers

2 accepted

1 vote
Answer accepted

Hi Michael, I created the similar topic and at the moment I found part of the answer. To trigger an action when a comment contains (or does not) a mention you should use the following regular expression:


Finally, if you want a rule to trigger when a mention is present in a comment body, it should look like this:

Jira automation 2.png

Hi @Alex ! Tell me if you can create a condition that will track the comment for the words "thank you". For example, if the comment begins with "Thank you". Or it only consists of "thank you".



Hi @Petr! I believe you should use something like this:


Jira 1.png

Like Petr likes this

Hi @Alex - how do I configure this to work for when a specific user is mentioned in the comment?



0 votes
Answer accepted

Thanks Alex!
Your solution works perfectly for case "contain".

And this is my solution for case "does not contain":


Hi Michael, you can find the answer here.

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