How to show user being assigned to a task via "Multiple Assignees" Custom Field on the Board?

Alexander Redde February 28, 2024

I've created a custom field for multiple assignees, which is used within various issue types.
I want the users to see the tasks they're assigned to via "Multiple assignees" on their boards, what should I do?

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 28, 2024

I would use a JQL filter. For example you could create the following filter

project = abc AND "multiple assignees" = currentuser()

then save and associate that filter in a dashboard gadget if desired. Share the filter and dashboard with your team and ask the to access and test. The currentuser() function will refer to whomever is logged in so it works independently for each user.

if you don't want to use a Dashboard just share the filter.

Alexander Redde February 28, 2024

Hey @Jack Brickey thanks a lot, I've created the filter, however for some reason it still wouldn't show the task on the board when the filter and a user are both selected.

I need the filter to work while a user is selected in the board panel.
Im aware that this implies that the user who is not a main assignee should not be able to see the task via filter, as its assigned to another user.

Im looking for a work-around to this logic, not sure if its possible on jira.

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 28, 2024

if you select the users Avatar then that equates to filtering by Assignee. If you then select a quick filter the two filters will be AND-ed. Let me explain by example.

lets assume Assignee = Fred  and let's say some issues include Fred in "multiple assignees" and some do not. For the sake of example let's say Fred is assigned to 10 issue and appears in 30 issues under "multiple assignees" and there are a total of 100 issues. That says Fred is not in the "multiple assignees" for 60 issues. 

Now assume Fred is logged in and he clicks on his avatar. He would see the 10 issues assigned to him (assuming they are all in the current sprint). If he then clicks on the quick filter you created he would see only those issues where he is the Assignee AND his name appears in the "multiple assignee" field. That would only be all of the original 10 if he was in both assignee fields otherwise it would be a subset.

It seems to me that you would want to only use your quick filter not the Avatar. Unless you are wanting to create an "OR" condition in which case forego the avatar and change your filter to...

project = abc and (assignee = currentuser() OR "assignees" = currentuser()

Like Alexander Redde likes this
Alexander Redde February 28, 2024

@Jack BrickeyI got it working :)

I went with both the Automation to apply a certain label whenever a user is assigned to "Multiple Assignees" custom field and the custom filter to ensure its easy to find for my team.

That "Community Leader" Badge is well-deserved, thanks a ton!

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