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How to send email notification for tagged user in comment

I'm trying to create automation that sends an email to any user who's been tagged in a comment. I can't find a smart value to describe the tagged user.
I know Jira has an outgoing email option - but this is not useful because it sends an email for every action and it can't be modified to send only for comments.Does someone know how to create such automation?

1 answer

0 votes

Hi @Alon Shoham ,

each user can manage email notification for mention in personal settings. Please take a look to the following article.

Hope this helps,


Hi Fabio,

You didn't attache the article :)

Sorry @Alon Shoham :)

Here the article

By default an email will be sent with the comment to the mentioned user.


you're welcome @Alon Shoham . If it solved your question please mark my answer as accepted

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