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How to send a notification to a custom email

Maurizio Acquavella
Maurizio Acquavella November 25, 2020

I am looking to configure a custom email address to be notified when a new ticket is created.

Can someone share some guidance on how to do this? thanks

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Jack Brickey
Jack Brickey
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November 25, 2020

Is the email associated with a Jira user? If so then you can use a post function to include the user as a Watcher. If they are not a user then you can use Automation to send an email to the addresses for each ticket created matching the desired conditions. 

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Boris Berenberg - Atlas Authority
Boris Berenberg - Atlas Authority
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November 25, 2020

Hi Maurizio,

We support this functionality in Notification Assistant for Jira

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