How to run Jira software server in windows

[Efrat Cohen]

Hi, 

I have Jira software server project. details: Jira Software 9.2.0 , SEN-L18692397 , Evaluation (Data Center)  that I work on him.

yesterday my computer had restarted and now I cannot open the website - it runs on url : http://localhost:8080/

and now I see: the site cannot be reached

I tried to run him by double click on the tomcat runs:

but still I cannot open the site.

I even tried to change the port in server.xml filet to 8090 and run again but it doesnt help...

What I need to do?

I am working on windows.

I need it urgent!

Thanks,

Efrat

[Nicolas Grossi · Accepted solution]

@Efrat Cohen Please make sure that there is no previous jira process running. Also please check that you do not have "address already bind" message on log.

Once you are sure that this no other jira process running on that windows run start-jira.bat on bin directory and try access the URL where jira is serving...

HTH and Thanks In advance!

Nicolas 

[Efrat Cohen]

Thank you so much.

it workde! :)

[Pavel Junek]

Hello Efrat,

Can you please add here end of Jira log -> jira-home/atlassian-jira.log?

Thank you

Pavel

[Efrat Cohen]

Hi Pavel,

Thank you for helping me.

I found atlassian-jira.log in path: C:\Users\Efrat Cohen\Atlassian\Application Data\Jira\log

the end of jira log is:

I also copied the last lines:

2022-09-17 21:21:50,024+0300 Caesium-1-4 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Start to check for index consistency.
2022-09-17 21:21:50,025+0300 Caesium-1-4 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Index consistency check finished. indexConsistent: true; timeToCheckIndexConsistency: 0 ms
2022-09-17 21:21:50,025+0300 Caesium-1-4 INFO ServiceRunner [c.a.jira.servlet.ApplicationStateResolverImpl] Checking index consistency. Time taken: 625.2 ?s
2022-09-17 21:22:09,985+0300 DelayedLoginStore:thread-0 INFO [c.a.j.util.stats.JiraStats] [JIRA-STATS] [LOGIN-STORE-STATS] snapshot stats: duration=PT5M, statsOverhead=n/a, data={"_statsName":"LOGIN-STORE-STATS","_statsType":"snapshot","_time":"2022-09-17T18:22:09.984Z","_timestamp":1663438929984,"_duration":"PT5M","_invocations":10,"_statsOverhead":"n/a","settings":{},"recordLoginAttemptSuccessfulInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"recordLoginAttemptFailedInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"updateLastLoginTimeInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"resetFailedLoginCountInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"getOrLoadLastKnownLoginInfoInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateRecordLoginAttemptSuccessfulInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateRecordLoginAttemptFailedInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateUpdateLastLoginTimeInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateResetFailedLoginCountInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"invalidateLastKnownLoginInfoCache":0,"flushDataToDBInMillis":{"count":10,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":10,"10":0,"100":0,"1000":0,"5000":0}},"flushUserAttemptsInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"flushRecordedSuccessfulLoginAttemptsMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"flushLastLoginTimesMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"unscheduledFlushUserAttemptsCount":0,"onClearCacheCount":0,"failedValidateRunningCount":0,"flushRecordedSuccessfulLoginAttemptsUnsuccessfulCount":0,"flushLastLoginTimesUnsuccessfulCount":0,"applicationUserToLastKnownLoginInfoMaxSize":0,"getLastKnownLoginInfoCacheCallCount":0,"getLastKnownLoginInfoCount":0,"usersFlushedToDB":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}}}
2022-09-17 21:22:09,986+0300 DelayedLoginStore:thread-0 INFO [c.a.j.util.stats.JiraStats] [JIRA-STATS] [LOGIN-STORE-STATS] total stats: duration=PT34H49M20.518S, statsOverhead=n/a, data={"_statsName":"LOGIN-STORE-STATS","_statsType":"total","_time":"2022-09-17T18:22:09.984Z","_timestamp":1663438929984,"_duration":"PT34H49M20.518S","_invocations":4176,"_statsOverhead":"n/a","settings":{"legacyMode":false,"flushIntervalInSeconds":30},"recordLoginAttemptSuccessfulInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"recordLoginAttemptFailedInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"updateLastLoginTimeInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"resetFailedLoginCountInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"getOrLoadLastKnownLoginInfoInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateRecordLoginAttemptSuccessfulInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateRecordLoginAttemptFailedInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateUpdateLastLoginTimeInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"delegateResetFailedLoginCountInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"invalidateLastKnownLoginInfoCache":0,"flushDataToDBInMillis":{"count":4175,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":4175,"10":0,"100":0,"1000":0,"5000":0}},"flushUserAttemptsInMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"flushRecordedSuccessfulLoginAttemptsMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"flushLastLoginTimesMillis":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"1":0,"10":0,"100":0,"1000":0,"5000":0}},"unscheduledFlushUserAttemptsCount":0,"onClearCacheCount":0,"failedValidateRunningCount":0,"flushRecordedSuccessfulLoginAttemptsUnsuccessfulCount":0,"flushLastLoginTimesUnsuccessfulCount":0,"applicationUserToLastKnownLoginInfoMaxSize":0,"getLastKnownLoginInfoCacheCallCount":0,"getLastKnownLoginInfoCount":0,"usersFlushedToDB":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{}}}

Hope you will be able to help me soon.

Thanks,

Efrat