How to restore a cloud backup

[丁慧 朱]

According to this..

https://confluence.atlassian.com/jirakb/automate-backups-for-jira-cloud-779160659.html

I got a Jira backup file which named JIRA-backup-25-03-2021.zip

The question is how to restore the backup file to JIRA?

Thanks.

[marc -Collabello--Phase Locked-]

The "Import and Export" menu (where the backup manager is located), has the "Restore system" heading.  This allows you to restore such a backup.

Be careful, as restoring a backup will overwrite all data in your current Jira Cloud instance.

[Marco Eckstein]

It's missing in my case:



FYI, I am site-admin:

[Nijas Rawther]

Did you get any solution for this problem ?

[Vish Reddy {Revyz}]

Hi @Nijas Rawther @丁慧 朱 ,

If you are looking for an answer on how to restore your Cloud Backup, you can read more here.

Alternatively if you are looking for an automatic backup solution that runs every 24 hrs and also supports on-demand backups with granular restore of Jira objects be it issues or just attachments, workflows etc.. Please have a look through our marketplace page - https://marketplace.atlassian.com/apps/1228694/revyz-backup-restore?hosting=cloud&tab=overview

Thank you

Vish

[Marco Eckstein]

@Thanks, @Vish Reddy {Revyz}. So the simple solution to this problem apparently is that these days, the menu item for restoration is called Import Jira Cloud, not Restore system.