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I am new to Jira and discovering the platform little by little. I would like to know if it is possible to reset the Scrum name to 0.
Let me explain, I created around ten tickets initially, I deleted them to recreate them in another way. But the count did not start from 1 but from 11, 12…
Is there a history to reset the counter to 0?
Thank you in advance for your attention to my question.
@SERMANE SOUMARE - each issue key (SCRUM-15, SCRUM-16, etc.) is a unique ID for each issue in Jira.
There's an old thread that might help you: https://community.atlassian.com/t5/Jira-Service-Management/How-to-reset-issue-counter-in-JSM-cloud/qaq-p/1586748
I wouldn't worry about the issue key/ID, it's not simple to have the IDs always be sequential in the way you prefer.
If the sequence of issues is important, I would try some or all of these strategies: