How to remove due date once set?

[Kako Kvantaliani]

I created an issue, added due date. But once I am trying to remove it no chance. How to do it? How to empty 'due date' field?

[Jack Brickey · Accepted solution]

I was able to revert to none In the new view, at least on my iPad. I suspect you can to it on desktop browser too and will try in a bit.

[Jack Brickey]

Ok so I was able to change the date back to "none" in the new view. it isn't intuitive but it works (for now).

1. click in Due date and set the date and hit return ==> date set
2. click in the date field and hit "delete" key and hit return or click outside of field

the confusing part is that the date still shows until you hit return. I would expect that the date would change to "none" or blank when still in the edit mode.

[Kako Kvantaliani]

@Jack Brickey ,

Hitting Del and then Unfocusing does not work.

[Jack Brickey]

I don't think I can assist further. I did check another instance (quick test) and did see that I could not clear it on that instance which tells me that one some versions you can and some you cannot. I would recommend contacting Atlassian Support for a response.

[Deleted user]

hit delete, enter

[RAHUL INGLE]

@Jack Brickey Not work for me. am using server 8.20.6 version.

Can you please help.

[Jack Brickey]

Hi @Kako Kvantaliani , are you on cloud or server? The post is tagged as cloud but the fact you mentioned 8.20.6 seems to indicate Server. I only have access to Cloud so can't instruct definitively. What might be interesting to try is to use bulk edit to clear the field. If you don't know how to do this then simply go to the advanced issue search page and enter a JQL that will result in your issue being displayed. For example issue = ABC – 123. Then select the ellipses and Bulk edit and follow the screens.

[Madhavi Pasapula]

I had same issue but under Configure for fields, I made the dates non-mandatory and deleting worked.

[Ollie Guan]

Hello @Kako Kvantaliani ,

Switch to the old view mode, delete the due date field information when editing Issue, then save it.

[Kako Kvantaliani]

Good workaround. Thanks!

[Kako Kvantaliani]

Look what I found out while trying to turn it off:

'Note: The new issue view is on for all business boards and next-gen projects, so this won't affect them.'

I use business board and am unable to switch to old view.

[Ollie Guan]

Hi @Kako Kvantaliani ,

I tried a business project and was able to switch to the old view mode.

You can try to add 'oldIssueView=true' after issue Key, can you switch to the old view mode directly?

E.g: https://xxxx.atlassian.net/browse/CM-1?oldIssueView=true

[Kako Kvantaliani]

@Ollie Guan ,

I noticed that we are talking about different views. I try to change the date from Board View and in this case the issue is opened as a window on top of the board. 

However, when I open an issue by clicking on its number on top-left corner, then the date field is editable.