For my QA dashboard, I would like to make a dashboard with following informations :
Could you help me please ? Thanks !
Welcome to the community @samuel_t
As an alternative, you can try Time in Status for Jira Cloud and its Status Count report will provide you with the data you need (how many times an issue has been in each status).
Thisadd-on is developed by my team. Please, let me know if you have any questions.
Hope it helps
Welcome to Atlassian Community!
You can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status. You can also get status entry count and entry dates reports.
If you are looking for a free solution, you can try the limited version Status Time Free.
Hope it helps.
Hello @samuel_t ,
I think I can offer you something that will meet your needs and even more.
If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for these needs. It is available for Jira Server, Cloud, and Data Center.
Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. You can especially user the Status Duration report type to see how long your issues stayed in Blocked status.
In addition to these, Time in Status has two other report types that will help you.
First, Time in Status has Any Field Duration report type. This report type asks you to select an issue field and can display "how long that issue field had each value". For your case I suggest you introduce a "Block Reason" field to your system. Populate this field with a reason whenever an issue is blocked and clear this field whenever the block is removed. This way, you can prepare this report based on the "Block Reason" field and see how long your issues were blocked for each reason. (Below is a screenshot showing this report for 3 imaginary Block Reasons: Customer, Infrastructure, Purchase)
This report type also has a sibling report: Any Field Count. This report type does the same calculation but instead of displaying the times, it shows how many times each value was used. In your case, you can use this report type to see how many times each issue was blocked for each reason.
For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total block count week or average block time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.
The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.
Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.
And the app has a REST API so you can get the reports from Jira UI or via REST.
Using Time in Status you can:
If you are fine with a mktplace app, you can try out our add-on to get this data.
The "Status Count" report shows the no of times each issue was in which status.
The main features are as below