How to hide a request type in a jira project board.

[Chris Esperon]

Need to hide this request so that no one will be able to see it when users access the portal.

[John Funk]

Hi Chris,

Go to Project Settings on the project.

Then choose Request Types

When you get a list of the Request Type, click on the Portal Groups link in the top paragraph. 

When you get to the Portal Settings page, click on the Portal groups tab.

Then click on the dropdown for the Request type. 

Then remove the Request from the portal group.