I bought a JIRA software for my company from my Laptop. I need to provide Licencekey to my company support team to install JIRA software on our company server.
If I goto License screen, It is asking serverid. Since JIRA is not installed, how can I generate that ID (note: JIRA will be installed only by my support team).
If I click download software(server), it is downloading in my laptop. But I want it downloaded by support team and install it on company server(not in my laptop)
So in this situation, how can proceed further?
You will get the server ID when you install the software. You can be on point during the installation, get the server id from the support team, generate the license using it and give it to them before they can proceed.
Or, you can start a local installation, get your local server id to generate the license. The same license can be used during the production installation as long as you intend to run only one of them as production server.
No, the user won't be counted against it. To be clear, the license is not tied to server ID, it is tied to the SEN. And the users are counted only on the instance where the license is installed.
Having said that, using the same license across multiple production instances are against the terms in EULA.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs