I would like to be able to generate a report for a custom date range, like for a specific month or week schedule, reflecting things like how many tickets were created in the given time frame and how many were marked "Resolved" out of those created, of a given ticket type.
Right now I only get some partial control over ticket type and it defaults to the last 7 / last 30-days from today type of sorting. Any way to look up a specific range of my choice?
Thank you.