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How to generate custom reports for issues based on time frame / status?

Auz
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March 24, 2016

I would like to be able to generate a report for a custom date range, like for a specific month or week schedule, reflecting things like how many tickets were created in the given time frame and how many were marked "Resolved" out of those created, of a given ticket type. 

Right now I only get some partial control over ticket type and it defaults to the last 7 / last 30-days from today type of sorting. Any way to look up a specific range of my choice?

 

Thank you.

1 answer

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Answer accepted
Phill Fox
Community Champion
March 24, 2016

Here are a few JQL examples that may help you.
Issue created between 1st January 2016 and 1st February 2016.

 createdDate > "2016/01/01" and  createdDate < "2016/02/01"

to add a set of issuetypes use

AND issuetype in (list)

to add the resolved use

AND resolution = "Resolved"

 

I hope this helps.

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