How to find unsaved comments?

[Gregg Humerickhouse]

I have occasionally forgotten to save a comment on a bug after I typed it in.  When I come back to that ticket later, I see the notice that I have an unsaved comment, and I can click on it to see the comment and save it then.  That's all good and well, but is there a way to proactively find any other bugs that I have unsaved comments on?

[Angélica Luz · Accepted solution]

Hello @Gregg Humerickhouse,

Thank you for reaching out to Atlassian Community!

On Jira Cloud, currently, the only way to find the unsaved comments is by going directly to the ticket.

Based on your question, I created a feature request suggesting an improvement for that:

• Ability to see all unsaved comments

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

[Bill Sheboy]

Hi @Gregg Humerickhouse -- Welcome to the Atlassian community!

Looks like this issue is an open defect, which you may review and vote for here: https://jira.atlassian.com/browse/JRACLOUD-72289

Here is another posting with some ideas about work-arounds: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Unsaved-comment/qaq-p/1371224

Best regards,

Bill

[Gregg Humerickhouse]

Those posts talk about how to SAVE the unsaved change. I don’t have a problem with that. What I want to know is how do I FIND all the defects that have unsaved comments without manually going into every single defect and looking?

[Bill Sheboy]

I don't see how to find those with JIRA... which is why there are suggestions to add auto-save for comments.

How about this: find an example issue with draft comments, and then use the REST API to query the item.  It may point you in a direction to find a way to create JQL to search by seeing if the draft is stored with the issue. If the drafts are stored elsewhere, there is probably no way to search for them.

Here is the how-to for making the REST API call:

https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/

[Gregg Humerickhouse]

I tried that, and I couldn't find any reference to the unsaved comment via the REST API.

[Bill Sheboy]

I am sorry that did not help.  Perhaps someone else will comment who has figured this out.  Until then, we'll need to wait to see if those requested suggestions get traction.

__Bill