How to export all tickets from jira cloud service desk to excel

[Deleted user]

Hi,

I am using jira service desk on my jira cloud service and trying to figure out how can i export all the tickets from the queue in an excel or csv.

I can export to csv from report but that doesn't give me the actual text/summary of the ticket it just gives me the number of ticket solved.

Is there any way other than using an add on tool.

[Nic Brough -Adaptavist-]

An export from the issue navigator will give you any fields you want from the issues.

Try Issues -> Search -> export to CSV

[Deleted user]

Thanks Nic for the info but I am not able to see an issue navigator on my service desk project. I think its because it shows the "queues". I can go to an issue and export them one by one. but it doesn't give me an option to export the whole queue. For example i want all the tickets which are in the "open" queue in a csv and can't find a easy to do it. Right now i am copying the whole queue and pasting it which is very tedious.

[Deleted user]

Hey Nic,

I think i got what you were trying to suggest. I will do this as a workaround. Its still not that efficient as i can't filter out them based the project. But i think it wil work for now.

Thanks!!

[Nic Brough -Adaptavist-]

It is just issues -> search.  In there, you can put in selections like "project = X" alongside the rest of your searches.