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How to exclude some particular custom fields while cloning the ticket

Team,

 

I want to exclude some particular custom fields while cloning ticket is it possible to achieve this??

 

 

Thanks in advance,

Raju

 

2 answers

1 accepted

3 votes
Answer accepted
John Funk Community Leader May 01, 2021

Hi Seetham,

The Deep Clone add-on might be able to help you with that. But not out of the box Jira. 

You could do a Clone and then setup an Automation Rule to clear fields when an issue is created if you like. 

Hey @John Funk 

Happy to hear from you again!!!.

 

Will surely set up an automation for that,

Thanks,

Raju

Like John Funk likes this
John Funk Community Leader May 01, 2021

You as well. :-)

 

For jira cloud no. There are some programmatic options, but for a straight clone, no. Sorry.

 

Check out: https://community.atlassian.com/t5/Jira-questions/Exclude-or-clear-custom-field-for-a-cloned-issue/qaq-p/1179262

Same for Server/DC - the built-in clone function is intended to, well, clone an issue.  Clones are supposed to be as close to identical to their source as possible.  That's what "clone" means.

Thanks @Nic Brough _Adaptavist_ 

For your advice & support

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