How to exclude some particular custom fields while cloning the ticket

[Raju Mandapaka]

Team,

I want to exclude some particular custom fields while cloning ticket is it possible to achieve this??

Thanks in advance,

Raju

[John Funk · Accepted solution]

Hi Seetham,

The Deep Clone add-on might be able to help you with that. But not out of the box Jira. 

You could do a Clone and then setup an Automation Rule to clear fields when an issue is created if you like. 

[Raju Mandapaka]

Hey @John Funk 

Happy to hear from you again!!!.

Will surely set up an automation for that,

Thanks,

Raju

[John Funk]

You as well. :-)

[Linda Milne_Togetha Group_]

For jira cloud no. There are some programmatic options, but for a straight clone, no. Sorry.

Check out: https://community.atlassian.com/t5/Jira-questions/Exclude-or-clear-custom-field-for-a-cloned-issue/qaq-p/1179262

[Nic Brough -Adaptavist-]

Same for Server/DC - the built-in clone function is intended to, well, clone an issue.  Clones are supposed to be as close to identical to their source as possible.  That's what "clone" means.

[Raju Mandapaka]

Thanks @Nic Brough -Adaptavist- 

For your advice & support