How to disable email notifications from Automation for Jira?

[Aishwarya Rajendra]

Wanted to know if there is any way to disable the email notifications that we receive from Automation for Jira.

[Flavien Gache · Accepted solution]

Have you disabled the email notifications in rule details when the rule fails ?

What does your annoying notifications look like ?

[Aishwarya Rajendra]

Hey @Flavien Gache 

Isnt "Error notification" applicable only when the rule fails?

[Flavien Gache]

Yes.

Could you precise us the text and/or what does the notification you receive look like ?

[Aishwarya Rajendra]

Hi @Flavien Gache

I have selected the option- DONT NOTIFY, yet i'm recieving email notifications

[Flavien Gache]

Yes, it is because your notification does not come from automation, it is sent by your notification scheme. I think the person who created the notification scheme set up the notifications when somebody is assigned to an issue. You can ask your jira admin to disable this type of notifications, or do it yourself if your are admin.

[Aishwarya Rajendra]

Is it? Okay thank you @Flavien Gache :)

[Moses Thomas]

@Aishwarya Rajendra  You would need to go into the automation rule and edit it.

Kind regards,

Moses

[Aishwarya Rajendra]

Hello @Moses Thomas ,

i dont see any edit option in both ACTION AND RULE DETIALS for disabling notifications.

[Moses Thomas]

@Aishwarya Rajendra  I am not sure you are checking the right thing you should see something like this

Kind regards,

Moses

[Aishwarya Rajendra]

Hello @Moses Thomas 

I have the above mentioned option in few rules only.

Any solution for the other rules that dont have this option? 

[Moses Thomas]

@Aishwarya Rajendra   check Rule details  :)

[Aishwarya Rajendra]

@Moses Thomas I choosed the option -DONT NOTIFY but i'm getting Notifications-