How to create an API token when there is no option available if i click on profile

Nareshkanna_K May 21, 2021

Iam not able to create API token for the jira account. The jira url looks like https://jira.<company_name>.com and the url does not contains atlassian in it. 

Also when i clicked on the profile icon, i could not find an option called "API Token Authentication". Attached a screenshot.

Can anyone help me to create API access token?jira1.PNG

 

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Warren
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May 21, 2021

Hi @Nareshkanna_K 

Going by the Jira URL that you've provided, it sounds as though you're using the server version. As far as I'm aware, the API access token is only used for the cloud version of Jira. That is probably the reason that you're unable to create one. For authentication, according to the Jira server documentation you would just use your email address and Jira password.

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