I want to create several automation rules that triggers specific JIRA user via mail when time in a specific status is over for example 3 days. How to do it? I will have for each status a differnt time trigger (fo status will will be 3 days, status 2 4 days etc.)
Hi @Petar ,
Welcome to the community!
This cannot be done out of the box, since last transition date is not something we can query.
But I have seen this use case before, and I would do the following:
Hope this helps, let mo know if you run into a problem!
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