How to create a dynamic number of issues based off of a custom field value

rneill19 March 22, 2024

Hi!

I would like a dynamic number of tickets to be created based off of each entry I select for a multi-select list custom field. For each selection that I make when creating the Epic, I would like a Story ticket to be created for each. Does anyone know how to do this using Automation Rules?

I tried doing this using the add-on app "Create on Transition" but on the ticket that it created, it wouldn't set the custom field to only be the entry for each ticket, it set the custom field to every entry I had selected. It set the summary based off of the entry I had selected and created a ticket for each entry but I need the custom field on the Story ticket that it creates to only be the entry for that ticket and not all of the entires.

Any insight is appreciated. Thanks!

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Bill Sheboy
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March 22, 2024

Hi @rneill19 

You may do that with an advanced branch to iterate over the values in your multiple-select option field.

For example, the branch could iterate over {{issue.myCustomField.value}} to access the displayed values from the field.

Kind regards,
Bill

rneill19 March 22, 2024

Thank you so much, Bill - that worked! Appreciate your help.

Like Bill Sheboy likes this

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