How to automate updating a field from a linked ticket to another ticket

Holly Schomann April 26, 2023

I am trying to automate the updating of the epic field from a linked ticket.  I have tried using 'copy field from parent' and 'copy field from linked issue' in the automation menu however it doesn't seem to work.  See screen shots below. Any thoughts on how to do this?

Screen Shot 2023-04-26 at 2.07.37 PM.png 

3 answers

1 vote
Najm Polaris
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April 26, 2023

Hi @Holly Schomann

you can copy from the following as seen below but not 'linked issue' as there can be many linked issues each from a different epic.

 

download (1).png

0 votes
Abby Kiesling May 10, 2023

+1, I also need this. 

0 votes
Holly Schomann April 26, 2023

anyone else have any other suggestions on how I can pull a field from a linked issue?

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