How to add locked field to request form ?

Jayaram Kuraba
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 28, 2024

Is there any way to add locked custom field to the request forms in the portal view. Can we associate it to the portal view forms?

Any suggestions will be thankful.



1 answer

2 votes
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 28, 2024

Hi @Jayaram Kuraba and welcome to the Community!

There is no difference between locked and other fields when it comes to adding them to a request form. That a field is locked just means you cannot change its configuration settings, which is because they are system fields Atlassian doesn't want you to change as that might break things.

In general, you just need to make sure you add them to the screens associated with your project's issue types and then you can add them to the request types using that issue type.

Hope this helps!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events