How to Disable or Hide "Start work in VS Code"

Luke Fritz
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November 11, 2020

This is cluttering the screen on issue types and projects that have nothing to do with code. I tried customizing the view and it doesn't appear in the list of fields like "Development" does. Any ideas on how to remove it from the screen/scheme for certain issue types and projects?

8 answers

1 accepted

brainicorn
Atlassian Team
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November 12, 2020

Hi everyone, I'm a developer at Atlassian.

We are working on an update that will change the initial glance to be more generic and will allow opting out of seeing the glance at all.

Thanks for your patience!

Tobias Dörnbach
Contributor
November 12, 2020

"Glance"? Nice wording for advertisements you're pushing into paying customers' faces. Rather feels like a pile of dog poop in front of my office door I'm accidently stepping into...

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Lex Talionis November 12, 2020

Wow, some product manager really lost sight of their users on this one.  A little A/B testing would probably have figured out there is going to be major backlash on something like this.

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Boris Berenberg - Atlas Authority
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November 12, 2020

For people confused on terminology here, "glance" is the technical term developers use for the items on the right side bar. See: https://developer.atlassian.com/cloud/jira/software/modules/issue-glance/ 

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Luke Fritz
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November 12, 2020

To be completely fair, the thing is useful in relevant projects/issue types/teams. That said, it's not relevant to a majority of our issues.

With the proposed solution, are the only options opt-in or opt-out? Is that preference stored by project (or some other combination of factors) or is it global? IMHO it should be configurable just like most of the other aspects of the sidebar.

Frankly, this feature should be rolled back and better thought out before being reintroduced. Spend the time to make it useful without being obtrusive instead of a cheap plug at the expense of your users' experience.

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17 votes
Elena Vladimirova
Contributor
November 12, 2020

You can't remove it, it's an ad. You pay a crapton of money so they can run ads on your screen. I'm really pissed off today.

Thijm Post
Contributor
November 12, 2020

Where can I create a bug report?

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Frode Hanssen Øverås
Contributor
November 12, 2020

In other News: Atlassian soon to implement short unskippable ad-videos every time you submit a new issue :-D

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Thijm Post
Contributor
November 12, 2020

I created a level 2 support ticket with the message that Microsoft has hacked Jira.

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Pavel Shylenok
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November 12, 2020

Same here, spent precious time trying to figure out, who added this and how to remove it. Not good, Atlassian, not good.

Simon Crowe
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November 12, 2020

Adding to the voices of dissent. Do not want unnecessary/unwanted fields/labels cluttering the Issues and Layouts I have spent hours getting correct.

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Thijm Post
Contributor
November 12, 2020

I got a reaction on my support ticket...

Hi Thijm,

Thanks for contacting us. My name is -----, and I'll be assisting you with this case.

That is not an ad, we just let customers know about Bitbucket and Jira integration with MS VS code. This is an official integration described in Jira and Bitbucket (Official) - Visual Studio Marketplace and Use the Atlassian for VS Code extension documents. This integration actually exists for some time, recently we just decided to give more visibility to it. Currently we do not have plans to remove that link from the issue view.

We are sorry if that link distracts you from your work. I will make sure to inform the management about your feedback.

Kind regards,

Elena Vladimirova
Contributor
November 12, 2020

Lol, what planet do these guys live on?!

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Elena Vladimirova
Contributor
November 12, 2020

@Thijm Post maybe add it as a comment to the JIRACLOUD ticket for the rest of the folks there to enjoy: https://jira.atlassian.com/browse/JRACLOUD-75552

Benedict Fojas
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November 12, 2020

Count another user who wasted time looking into this.  Please make this go away.

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Frank Lockom
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November 12, 2020

As if Jira wasn't already painfully slow as is, Now we need to consult the ad server before the page loads.

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Kenny Freestone
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November 12, 2020

Why did you do this to us? please turn it off. Don't give me an option to turn it off. Just please turn it off.

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Thijm Post
Contributor
November 13, 2020

Ok, they admit they made a mistake and it will be undone.

Hello Thijm,

It turned out - after some internal research - that this change was introduced as part of an experiment in relation to our VS Code integration and was mistakenly rolled out to all users. We apologise for any inconvenience or confusion that we've caused. The change has been rolled back and the VS Code field will no longer appear on your issue view.

Sorry for the incomplete or misleading info I sent you earlier, since it was not intentional, we were not informed about it.

On my test instance I do not see that field anymore, please let us know if you still have that field in your issue view.

Kind regards,

John Shipp
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November 13, 2020

I still see the field on my instance. Just saying. Curious if it's gone away on other people's instances?

Edit: Gone after a refresh.

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9 votes
Frode Hanssen Øverås
Contributor
November 11, 2020

Just chiming in that I have the same problem on Jira Core. It's annoying and unnecessary

Øyvind Hallsteinsen
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November 12, 2020

Same here. Assuming this is an unwanted side effect of some change, especially since this is hardly relevant in Jira Core projects.

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Remko Brenters
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November 12, 2020

I created a ticket, hope they will listen to us this time: https://jira.atlassian.com/browse/JRACLOUD-75552

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4 votes
Mathijs de Kruyf
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November 11, 2020
2 votes
Robin Keet
Contributor
November 12, 2020

Got it at work too, paid cloud account. 

Remove this Atlassian; ads have no place in paid products. 

Will start pushing the office more towards PivotalTracker or maybe others over things like this (after slow performance that is).

1 vote
Brian Stinar
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November 12, 2020

You install the Adblock plugin, right click on this, however over Adblock, and select "block this ad." I'm still not positive about this - since I also lose my ability to adjust the due date then...


I also suggest providing Atlassian with feedback, since they do try and listen.

1 vote
Connor Tumbleson
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November 12, 2020

How do we remove this? I don't use VSCode and don't plan on it. It is quite annoying.

0 votes
p0cket0m
Contributor
November 12, 2020

We don't want to install Adblock for 1000+ users in out company. We want a vendor that does not abuse our well paid trust in Jira cloud products and undermine their own product strategy by such misplaced, unintelligent advertising SPAM.

https://community.atlassian.com/t5/Jira-Software-questions/Annoying-Advertising-quot-VS-Code-quot-field-showing-up-in-all/qaq-p/1531241

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