How to Add Filters to Navigation Bar

Gilbert Figueroa March 25, 2024

I just started using Jira today and I created a filter.

My navigation bar doesn't have a "Filters" drop down.

How do I add it?

image.png

6 answers

1 accepted

4 votes
Answer accepted
Trudy Claspill
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March 25, 2024

I have seen two other posts reporting that the Filters and Dashboards menu items were missing for newly create Jira sites. 

  1. https://community.atlassian.com/t5/Jira-Software-questions/Where-are-the-dashboards/qaq-p/2646300
  2. https://community.atlassian.com/t5/Jira-Software-questions/Why-is-there-no-Dashboard-button-in-my-Global-Navigation-or/qaq-p/2649756

In the first case when the user checked the next day, the options were present.

I am going to tag this post for escalation to Atlassian team members.

Gilbert Figueroa March 25, 2024

Thank you. That's great that you'll escalate to Atlassian.

I'm glad it's not just me and that perhaps tomorrow, I'll see the two menu items.

1 vote
Valerie Knapp
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March 25, 2024

Hi @Gilbert Figueroa , welcome to the community and thanks for your question. I agree with @Perisic Nikola that this is strange.

You could also try to get back to your filter by checking the 'Your work' and then 'Recent' tab to see in which issues / projects and boards you were working.

image.png

 

Keep us posted if you don't find a solution to this and we'll try to help.

Cheers

Perisic Nikola
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March 25, 2024

This looks like a bug, it shouldn't be like this, since it was coded to be this way.

Gilbert Figueroa March 25, 2024

I may have created the "Filter" incorrectly or not saved it properly.  I did look in my Recent history and didn't find it. This is where I created the filter.

image.png

Valerie Knapp
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 25, 2024

Hi @Gilbert Figueroa , thanks for the screenshot. This is a filter inside of a team-managed project, correct?

Anything you create in a team-managed project, as opposed to a company-managed project, is local / not applicable to the rest of the Jira instance. This might also explain why you don't see Filters in the menu, if you are only added to a team-managed project as a member / viewer and not someone who has a full Jira Software license. Can you talk to someone in your company about your access please? Like a Jira administrator?

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 28, 2024

Hi everyone,

We have had a few reports of newly created sites that are missing the Filters/Dashboards option in the top nav bar.  As such we have a new bug for this in https://jira.atlassian.com/browse/JRACLOUD-83418

I would recommend watching that ticket for updates.

0 votes
Dom Bush March 28, 2024

We are also having this issue. 

Atlassian support raised this public issue:
https://jira.atlassian.com/browse/JRACLOUD-83418 

If this problem is causing difficulties for you, please consider indicating this by clicking on "Affected customers" and adding a comment there. 

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 25, 2024

Hi @Gilbert Figueroa 

I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-983278

From there, our support team can investigate this further.

Regards,

Andy

0 votes
Perisic Nikola
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March 25, 2024

Welcome to the community @Gilbert Figueroa 

This is a strange behaviour for sure. Try using a different browser and also try starting in the incognito mode. 

Gilbert Figueroa March 25, 2024

I was using FireFox and tried it in Chrome and still having the same problem.

Perisic Nikola
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March 25, 2024

How many users are affected?

Like Gilbert Figueroa likes this
Gilbert Figueroa March 25, 2024

Fortunately for me, it's just me.

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