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I have an automation rule to change all Epic child cards and their associated sub-task cards when the Epic changes either the project or work type (custom) fields. The audit log shows the sub-task cards as updated but the cards do not reflect the changes 10 minutes later. Have others seen this delay? If so, what amount of time did it take to change the sub-task card fields?
The update should be immediately after the automation has run. What does your automation looks like?
History - this morning the rule was working and showed results immediately. This afternoon the rule runs, audit log says it successfully updated the card but the card does not show the changes.
This tool won't let me paste a picture so here is the rule:
When Issue Created
Issue type is one of : Story, Task, Sub-task, Spike, In-Sprint Defect task, Bug, SecurityRisk, Dependency Task, Technical Debt, Production Support, Improvement
Then Edit issue fields
Work Type = Copy Work Type from Parent issue
Project = Copy Project from Parent issue
Audit Log shows rule runs successfully
Date Rule Status Duration Operations
10/19/23, 12:39:51 pm (22645745475) Set project and work type on issue create SUCCESS 1.14s
10/19/23, 12:39:15 pm (22645722993) Set project and work type on issue create SUCCESS 1.24s
The following issues passed:
Issues edited successfully
Card does not show either field as changed - please tell me how to take a screen print and add it here so you can understand the challenge
To take a screenshot on Windows 10/11 press Windows logo key + Shift + S, on MacOS press command + Shift + 4. You can then use the Insert photos button to add it here.