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How do I upgrade an add on in Jira

I've upgraded Jira from 7.1.1 to 8.1.2 and there are a couple of add ons that needed to be upgraded, but I'm not sure how to do this.  We have a new license, but I'm not sure where to put this so we don't get charged again.  The 2 that need to be upgraded are:

Portfolio for Jira

Timesheet Reports and Gadgets

and I have 2 add ons that is not letting me enable:

Portfolio Live Plans

Portfolio Team Management

I'm getting the following error:  This app failed to enable. Refer to the logs for more information.

1 answer

Hi @Kara_Stevens ,

Welcome to Atlassian Community !

Please find below documentation on updating add-on to latest version based on its compatibility with jira.

https://confluence.atlassian.com/upm/updating-apps-273875710.html

Thanks,

Avinash

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