Hi all, I have done some searches here at the Atlassian Community forum and I did find some questions similar to this one, but they have answered a long time ago (more than 6 years back), and on top of that, the solutions that were described were not useful to me.
So, I am basically trying to change the "Assignee" field from mandatory to optional, but I don't know how to do it. I need to do that because I am using X-Ray(Test Management Tool for JIRA) and I'm trying to make the "Sub-Test Execution" button to become visible.
I have spoken to the X-Ray's customer support guys and they told me the following:
"You do not see the "Create Sub Test Execution" button because you have the Assignee Field set as Required. However, if you define it as Optional, you'll be able to see the button.
This problem is really a limitation from Jira that does not allow us to connect that button's action to the screen of creating a Sub Test Execution when Required Fields are checked.
Currently, you can't make the Assignee a Required with field configurations. Your only option is to use some validators in the workflow. Can you please ask your Jira Admin to check the workflows? Either that or you can, or you can be using another plugin to achieve this, like JSU Automation Suite for Jira Workflows.
I tried to play around with the workflow transitions validators, but it seems there is no way to make a required field become optional, I just can create a validation to make sure that a required was filled.
Any ideas on how to solve it?
Thanks in advance!
Yes, it looks like the field configuration to me, but there is one other thing to check - the go to Admin -> General configuration and check the "allow unassigned issues". If this is set to "off", you will not be able to leave the field empty (and displaying "unassigned"), it will behave as though it is mandatory no matter what you do with the field configuration and workflows.
You don't get offered it unless you are an admin. It really is just Admin -> General configuration. Click the settings (admin) cog at the top right and select the "system" option, partly described as "general configuration". Should be the default section shown, but if not, check the list of sections on the left, or just use the admin search menu to find it.
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